Terms and Conditions

Legal docs for wild harvest

Terms of Booking & Booking Deposit

By placing a booking with us (Wild Harvest (Di Wood), you (the lead guest) and your booking party (guests) agree to the following terms and conditions as set-out.
During your stay you agree to abide by the subsequent conditions as set-out. If you have any questions about booking with us, please contact us before making a booking.
To place a booking with us the lead guest must be at least 16 years of age. The maximum number of staying guests per room is illustrated in the room occupancy details on the website. Where the person making the booking is different to the lead guest taking up the occupation, the person making the booking may be held responsible for cancellation, non-arrival and damages as set-out within. Only the lead guest and the named booking party are allowed to use the property and its facilities, any third party visitors are only allowed access at our express permission.
To secure any booking we require a deposit to be paid in advance, this deposit amount is = 50% in the prior season or full payment if booking is in the same season.
Deposit payments must be ‘cleared funds’ before a booking can be confirmed. Deposits are only refundable under the conditions set-out here within.
Payments can be made online / over the phone using debit / credit card as well as by digital bank transfer, cheque or cash deposit. Any charges raised against us by our banks for handling dishonoured cheque’s, bank transfers or any other payments, must be reimbursed by the lead guest within seven (7) days of any request to do so.
All guests agree to respect the privacy and peace of all other staying guests, neighbours and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not honouring this agreement or causing a disturbance / nuisance to other guests, neighbours or the owners.
Check-in & Check-out
Guests must check-in and check-out by the times stated below;
Check-in from: 15:00pm and before 21:00pm on day of arrival
Check-out by: 11:00am on day of departure (may be extended by arrangement if activities are taken that necessitate the extra time)

Cancellation, Returned Deposit & Non-Arrival Conditions
Guest who need to cancel a booking should contact us as soon as possible. We can offer these options:
We can sell your booking on – full refund less booking/advertising costs
A transfer to another date will be offered
If the booking is for a stay in two months away or beyond a refund can be given.

Non-arrival guests, who are unable to attend or fail to attend for whatever reason forfeit their deposit paid and the full amount of the booking will be due. It is suggested that booking guests take out appropriate holiday / cancellation insurance where required.
In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.
WiFi Fair & Appropriate Usage Policy
Where WiFi Internet access is provided, guests accept to use this access to the Internet fairly and appropriately. We may monitor network performance and user usage in order to maintain a fair and high level of service to all our guests.
The Internet access provided is intended for general use such as access to the world wide web, email, messaging, social media, light video / music / media streaming. It is not intended or ideally suited for heavy media streaming, online gaming, extensive downloads / uploads. Access to illegal activity or use of our network for illegal activity is not prohibited and will be reported to local authorities.
Damages & Lost Property
We reserve the right to charge the lead guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimise damage and associated costs. Any lost property, if discovered and found, left behind by guests during a stay will be held for a period of 1 month. While we will make our best efforts to reunite lost property with their owners we accept no responsibility in replacing lost items and encourage guests to ensure they have all their belonging before checking-out. We may offer to post lost items via recorded delivery at the cost of the property owner, otherwise collection can be arranged.
Smoking
Smoking of any tobacco products including, but not limited to cigarettes, pipes, cigars, snuff or chewing tobacco, is only allowed in outside areas and not inside any buildings and is in accordance with the Health Act 2006.
Pets & Service Dogs
We do not accept pets throughout the accommodation, except for service dogs.
Parking
Where on-site parking is provided guests accept that they park their vehicles at their own risk.
Accessibility Statement
We have provided an accessibility and access statement here, which you can download and read.
Your Personal Details & Privacy
We are required to keep a register of guests over the age of 16 who stay with us, this includes full names and nationality, and/or passport numbers, place of issue, details of next destination if they are non-British, Irish or Commonwealth guests. This is in accordance with the (Immigration (Hotel records) Order 1972). These records are kept for a minimum of 12 months and in accordance with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation) [which comes into force in May 2018].
Our policy surrounding the personal details you provide as part of any booking or enquiry through this website / or third party website, including the privacy of those details are explained and set out in our Privacy Policy which you can read here.
You accept that any entries you make to an on-site guest book, if available, will not contain personal information or details you would not want disclosed. Any entries containing personal details that may fall into the DPA and GDPR may be removed and destroyed.
Terms References & Further Information
Health Act 2006
Immigration (hotel records) Order 1972
Overview of the GDPR – General Data Protection Regulation
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 2003
Accommodation Terms & Conditions Template
Bed & Breakfast Pembrey
Our Right To Cancellation
We reserve the right to cancel any booking without compensation, refund or reimbursement if the terms of these conditions are breached.

Terms and Conditions for Courses/Activities

If you book and pay for a place and cannot turn up the booking is non refundable unless:
We can sell your place to someone else where we will refund you less the costs of the sale/advertising and refunding.

You will be offered another space on a future course.

The above are goodwill gestures only.

2. There is a no smoking policy during sessions

3. No alcohol is to be consumed during pizza making sessions (fire) and archery sessions. If the teacher feels the sessions safety is compromised by the consumption of alcohol they can stop the session immediately or ask the persons involved to leave. In such cases a refund will not be given.

4. If a tutor feels their personal safety is at risk by the behaviour of yourself or one member of your group they have the right to stop your session with no refund.

5. All day courses involve refreshments – we can’t always guarantee we have dairy and gluten free alternatives available so if you have any special dietary requirements do please give up a weeks notice to get you something in email to [email protected]

6. If you have any special requirements due to illness or disability please let us know in advance by email to [email protected] or phone 07561862507 to let us know what reasonable adjustments we can make to help you attend. All information is deleted after we have made the adjustments – we will not store personal information on this beyond the date it is required.